Awesome Cork · Privacy Center

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Awesome Cork collects, uses, stores, discloses and protects personal information when you visit our website, contact us, request product samples, or inquire about our products and services.

Effective date: August 26, 2021
Last updated: October 26, 2026

Your Privacy at a Glance

We use personal information primarily to respond to business inquiries, provide quotations and samples, manage customer relationships, operate our website, and improve our services.

Information We Collect

Contact details, company information, product requirements, communications and certain website usage data.

Why We Use It

To respond to inquiries, prepare quotations, coordinate samples and orders, maintain security and measure website performance where permitted.

Your Privacy Choices

Depending on applicable law, you may request access, correction, deletion, restriction or portability of your information, or object to certain processing.

Contact Us

Contact us using the privacy contact details provided at the end of this policy to submit a privacy request.

1. Who We Are

This Privacy Policy applies to the website https://awesomecork.com/, operated by Dongguan Awesome Art& Crafts Co., Ltd. (referred to in this policy as "Awesome Cork", "we", "us" or "our").

We manufacture and supply cork products and customized products for business customers, including importers, wholesalers, distributors, retailers, brands and other organizations.

For the purposes of applicable data protection laws, we generally act as the controller of personal information collected through this website and our direct business communications, where we determine the purposes and means of processing.

Where applicable law requires a representative or a Data Protection Officer, the relevant details will be provided in accordance with those requirements.

2. Scope of This Policy

This policy applies to personal information collected through our website, inquiry and sample request forms, email communications, and related interactions with our business.

It covers information relating to identifiable individuals, including business contacts acting on behalf of companies. Company information that does not identify an individual may fall outside certain privacy laws, although information linked to an identifiable person may still be personal information.

This policy should be read together with any privacy notice presented at the point where information is collected and any additional terms that apply to a specific service or transaction.

3. Information We Collect

3.1 Information You Provide to Us

When you submit a contact form, request a quotation, ask for samples or communicate with us, we may collect information such as:

  • Your name and business contact details.
  • Business email address, telephone number and job title, if provided.
  • Company name, business address, country and industry.
  • Product interests, requested quantities, target specifications and customization requirements.
  • Logo files, artwork, technical drawings, reference images and other files you choose to upload.
  • Sample delivery details and order-related information, where relevant.
  • The contents of your messages and our correspondence with you.

Please avoid submitting sensitive personal information unless it is specifically requested and necessary for a lawful purpose.

3.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, depending on your browser, device, hosting configuration and enabled tracking technologies. This may include:

  • IP address and approximate geographic region.
  • Browser type, operating system and device information.
  • Pages visited, referring pages and interactions with website content.
  • Date, time, session information and diagnostic data.
  • Cookie identifiers and advertising or analytics identifiers, where enabled and permitted.
  • Campaign parameters and advertising click identifiers, where applicable.

3.3 Information from Other Sources

Where lawful and appropriate, we may receive business contact information from your organization, business partners, publicly available professional sources or service providers that support our business activities.

We use such information only for relevant and lawful purposes, such as understanding a business inquiry, maintaining a customer relationship or conducting appropriate B2B communications.

3.4 Information You Choose Not to Provide

You may choose not to provide optional information. However, we may be unable to respond to an inquiry, prepare an accurate quotation, arrange a sample shipment or provide a requested service if essential information is missing.

4. How We Use Your Information

We may use personal information for the following purposes:

  • Business inquiries: To answer questions, evaluate product requirements and communicate with prospective customers.
  • Quotations and samples: To prepare pricing, confirm specifications, arrange samples and coordinate delivery.
  • Orders and customer service: To manage transactions, fulfill contractual commitments and resolve issues.
  • Product customization: To review artwork, logos, technical drawings and other specifications submitted by you.
  • Website operation: To maintain functionality, troubleshoot errors and protect the website against abuse.
  • Analytics and improvement: To understand website performance and improve content and user experience, where permitted by applicable law and your choices.
  • Advertising measurement: To measure advertising performance or conversions, where applicable and subject to required consent and opt-out rights.
  • Legal compliance: To comply with legal obligations, respond to lawful requests and establish or defend legal claims.
  • Business communications: To send relevant business updates or marketing communications where permitted. You may opt out of marketing communications at any time.

We do not use personal information for purposes that are incompatible with the purposes disclosed to you unless we have a lawful basis and provide any additional notice or obtain consent where required.

5. Legal Bases for Processing

Where the GDPR or UK GDPR applies, we process personal information only when a lawful basis is available. Depending on the context, the relevant basis may include:

Legal Basis When It May Apply
Contract or pre-contractual steps Responding to quotation requests, discussing specifications, arranging samples or performing a contract.
Legitimate interests Managing B2B relationships, securing the website, preventing abuse or improving business operations, where these interests are not overridden by your rights.
Consent Using non-essential cookies or sending certain marketing communications when consent is required or chosen as the basis.
Legal obligation Keeping records or disclosing information when required by applicable law.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Where we rely on legitimate interests, you may have the right to object, as described below.

If a particular activity requires a different legal basis, we will assess that activity under the applicable law and provide any required additional information.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, local storage and similar technologies to operate the website, remember preferences, analyze traffic and measure advertising performance.

6.1 Types of Cookies

  • Strictly necessary cookies: Support core website functions, security, form submissions or other features essential to a service you request.
  • Functional cookies: Remember preferences and improve website functionality.
  • Analytics cookies: Help us understand how visitors use the website and measure performance.
  • Advertising cookies: May be used to measure campaigns, attribute conversions or support advertising and remarketing activities.

6.2 Third-Party Analytics and Advertising

Depending on our current configuration, we may use services such as Google Analytics, Google Tag Manager and Google Ads. These services may process technical information, online identifiers, page interactions and advertising attribution data in accordance with their configurations and applicable policies.

Google Tag Manager is a tag management tool; the information ultimately collected depends on the tags configured through it. Google Analytics and Google Ads may use different identifiers and technologies for measurement and advertising purposes.

Third-party services may process information on servers located outside your country. Their own privacy notices also explain how they handle information.

6.3 Your Cookie Choices

Where consent is legally required, non-essential cookies and tracking technologies should not be activated before the required consent is obtained. You should be able to accept, reject or manage non-essential categories through an appropriate cookie preference interface.

You can also manage cookies through your browser settings. Blocking certain cookies may affect some website functions. Browser settings alone may not provide all the controls available through a website's consent mechanism.

If we provide a cookie preference tool, use it to review or change your choices. Where applicable, you may also withdraw consent through that tool.

For more information about Google's approach to consent and measurement, please review Google's Consent Mode documentation.

Important: This policy describes possible technologies, not a verification of every tag currently active on our website. Our cookie inventory and consent controls should reflect the actual website configuration.

7. How We Share Information

We do not disclose personal information indiscriminately. We may share it with the following categories of recipients when reasonably necessary and lawful:

  • Website and hosting providers: To host, maintain, secure and support the website.
  • Form and email service providers: To receive, store, route and respond to inquiries and sample requests.
  • Analytics and advertising providers: To measure website performance or advertising where enabled and permitted.
  • Logistics and business partners: To coordinate samples, shipments or customer orders when necessary.
  • Professional advisers: Such as legal, accounting or compliance advisers, where appropriate.
  • Authorities and other parties: When disclosure is required by law or reasonably necessary to protect legal rights, safety or security.

We seek to limit disclosures to information reasonably necessary for the relevant purpose. Where required, we use appropriate contractual, confidentiality and data protection safeguards.

7.1 Sale or Sharing of Personal Information

The terms "sell" and "share" may have specific meanings under applicable privacy laws, including certain disclosures for cross-context behavioral advertising.

Our practices must be assessed against the actual data flows and applicable legal definitions. If our activities constitute a sale or sharing of personal information under applicable law, we will provide the required notices and applicable opt-out mechanisms.

We do not use this policy to override any privacy choice or opt-out right that applies to you.

8. International Data Transfers

Awesome Cork operates from China and may use service providers or business partners located in other countries. As a result, personal information may be transferred to, stored in or accessed from jurisdictions other than the country where you are located.

Where the GDPR, UK GDPR or another applicable law restricts international transfers, we will use an appropriate transfer mechanism and any additional safeguards required by that law. Depending on the circumstances, these may include an applicable adequacy decision, approved standard contractual clauses, the UK International Data Transfer Agreement or Addendum, or another legally permitted mechanism.

The availability and suitability of a transfer mechanism depend on the countries, parties, data and processing involved. Additional information about relevant safeguards may be requested using the contact details at the end of this policy, subject to applicable law.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing requested services, maintaining business records, complying with legal obligations and resolving disputes.

Information Category Retention Approach
Business inquiries and quotations For the period needed to respond, maintain relevant business communications and follow up appropriately.
Customer, order and accounting records For the applicable contractual, accounting and statutory retention periods.
Artwork and customization files For the period needed to evaluate, produce or support the requested products, subject to contractual and operational requirements.
Website logs and security records For a limited period appropriate to security, diagnostics and operational needs.
Analytics and advertising data According to the applicable service settings, consent choices and retention configuration.

These are retention criteria rather than fixed guarantees for every record. Actual retention periods should be defined in our internal retention schedule and relevant service settings. When information is no longer required, we will take appropriate steps to delete, anonymize or securely dispose of it, unless retention is required or permitted by law.

10. Your Privacy Rights

Depending on your location and the applicable law, you may have the right to:

  • Access: Request confirmation of whether we process your personal information and obtain a copy.
  • Rectification: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion in circumstances provided by applicable law.
  • Restriction: Request that certain processing be restricted in eligible circumstances.
  • Data portability: Receive certain information in a structured, commonly used, machine-readable format, where the legal requirements are met.
  • Objection: Object to processing based on legitimate interests or to direct marketing, where applicable.
  • Withdraw consent: Withdraw consent where processing is based on consent.
  • Complain: Lodge a complaint with the competent data protection authority.
  • Automated decisions: Exercise applicable rights regarding decisions based solely on automated processing that produce legal or similarly significant effects.

10.1 How to Submit a Request

To exercise a privacy right, contact us using the details in Section 16 and describe your request. We may need to verify your identity or authority to act on behalf of another person before responding.

We will respond within the period required by applicable law. If we cannot fulfill a request, we will explain the reasons where legally required. Some information may need to be retained to comply with legal obligations, complete transactions, establish or defend legal claims, or exercise other lawful rights.

You may opt out of marketing emails by following the unsubscribe instructions in the message, where available, or by contacting us. Opting out of marketing does not prevent necessary service-related communications.

We will not unlawfully discriminate against individuals for exercising privacy rights protected by applicable law.

11. Additional Privacy Rights for California Residents

This section applies to California residents to the extent that the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA"), applies to our business and the relevant processing.

Subject to applicable definitions, thresholds, exceptions and verification requirements, California residents may have rights to request:

  • Disclosure of the categories and specific pieces of personal information collected about them.
  • Disclosure of the categories of sources, purposes and third parties associated with personal information.
  • Deletion of eligible personal information.
  • Correction of inaccurate personal information.
  • Information about personal information sold or shared and the applicable right to opt out.
  • Limitation of certain uses and disclosures of sensitive personal information where the law provides that right.
  • Equal treatment for exercising applicable privacy rights.

The CCPA's definitions of "sale", "sharing", "consumer" and "business" are specific legal terms. Whether particular rights apply depends on our activities and legal status under the law.

If applicable, requests may be submitted using the contact details in Section 16. We will verify and respond to requests as required by law.

Where applicable, we will provide a clear mechanism to opt out of the sale or sharing of personal information, including recognition of legally required opt-out preference signals such as Global Privacy Control.

We will update this section and any required notices to reflect our actual collection, disclosure, sale or sharing practices.

12. Data Security

We use reasonable technical, organizational and administrative measures designed to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.

Depending on the circumstances, safeguards may include access controls, secure connections, appropriate permissions, software maintenance, service-provider controls and backups.

No website, electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we take reasonable steps appropriate to the nature of the information and the risks involved.

If a personal data breach occurs, we will assess and respond to it in accordance with applicable legal requirements, including any required notifications.

13. Children's Privacy

Our website and services are intended for business customers and are not directed to children. We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services. Those third parties operate under their own privacy policies and terms.

We do not control the privacy practices of external websites and encourage you to review their policies before providing personal information directly to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website technologies, service providers or legal obligations.

The latest version will be published on this page with an updated revision date. Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes that require it.

16. Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise a privacy right or want further information about how your personal information is handled, please contact us.

Company:
Dongguan Awesome Art& Crafts Co., Ltd.

Website:
https://awesomecork.com/

Privacy contact email:
[eliza@awesomecork.com]

Business mailing address:
[info@awesomecork.com]

Please do not include passwords, payment card details or other unnecessary sensitive information in a privacy request. We may contact you to verify your identity before processing certain requests.

End of Privacy Policy.

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